Would you like to know more?
Should you have any questions, do not hesitate to contact me.

José Steer
Raphaëlstraat 10 huis
1077 PR Amsterdam
The Netherlands

3/1 61 Kersland Street
G12 8BS Glasgow
United Kingdom

For additional information, please call or email me:
GSM: +31683594704
E-mail: info@josesteer.com

To view more recommendations, you can also visit my LinkedIn profile.

Privacy Statement

1. Who I Am

José Steer Coaching & (Company) Counselling, located at Raphaelstraat 10 hs, 1077 PR Amsterdam, The Netherlands, is the data controller responsible for the processing of your personal data as described in this Privacy Policy.

Contact Details

José Steer Coaching & (Company) Counselling
Raphaelstraat 10 hs
1077 PR Amsterdam
The Netherlands

Phone: +31 6 83594704
Email: info@josesteer.com
Website: www.josesteer.com

If you have any questions about this Privacy Policy or about how I process your personal data, please contact me at info@josesteer.com.

2. Personal Data I Collect

I collect and process personal data that you provide to me when you contact me or use my services. Depending on our interaction, I may collect the following information:

• First and last name
• Address
• Date of birth
• Telephone number
• Email address
• Information you voluntarily share with me by email, telephone, contact form, or during coaching and counselling sessions
• Payment and invoicing information, where applicable

I only collect personal data that is necessary to provide my services and fulfil my legal obligations.

3. Special Categories of Personal Data

My website and services are not intended for individuals under the age of 16 unless they have permission from a parent or legal guardian. Although I do not knowingly collect personal data from children, I cannot verify the age of every website visitor.

During coaching or counselling, you may voluntarily share sensitive personal information with me. Where I process special categories of personal data, I do so only where permitted under the GDPR and only when necessary for providing my services or with your explicit consent where required.

4. Why I Process Your Personal Data

I process your personal data for the following purposes:

• To respond to your enquiries and communicate with you
• To schedule and provide coaching and counselling services
• To perform my agreement with you
• To prepare invoices and process payments
• To comply with legal and tax obligations
• To maintain and improve my website through the use of functional cookies

5. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), I process your personal data on one or more of the following legal bases:

• Performance of a contract or taking steps prior to entering into a contract
• Compliance with a legal obligation
• Your consent, where applicable
• My legitimate interests, provided these do not override your rights and freedom

6. How long I keep your personal data

I retain your personal data only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal obligations.Unless a longer retention period is required by law, I generally delete personal data relating to coaching or counselling within four weeks after the completion of your coaching or counselling programme. Financial and administrative records may be retained for longer where required under Dutch tax legislation.

7. Sharing Your Personal Data
I do not sell, rent, or trade your personal data. I only share your personal data when:

• it is necessary to provide my services;
• I am legally required to do so; or
• you have given your explicit consent.

Where I use third-party service providers (such as website hosting, email services, or administrative software) to process personal data on my behalf, I ensure that appropriate Data Processing Agreements are in place in accordance with the GDPR.

8. International Data Transfers

If your personal data is transferred outside the European Economic Area (EEA), I ensure that appropriate safeguards are in place in accordance with the GDPR, such as the use of Standard Contractual Clauses or transfers to countries that have received an adequacy decision from the European Commission.

9. Cookies

My website uses functional cookies that are necessary for the website to function properly. These cookies do not require your consent under applicable legislation. You can disable cookies through your browser settings and delete any cookies already stored on your device at any time. If I introduce analytical or marketing cookies in the future, I will ask for your consent before placing them.

10. Your Rights

Under the GDPR, you have the right to:

• Access your personal data
• Correct inaccurate or incomplete personal data
• Request the deletion of your personal data
• Restrict the processing of your personal data
• Object to the processing of your personal data
• Receive your personal data in a portable format (data portability)
• Withdraw your consent at any time where processing is based on consent

If you wish to exercise any of these rights, please contact me at info@josesteer.com. I will respond to your request without undue delay and, in any event, within one month.

11. Security

I take the protection of your personal data seriously and implement appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, disclosure, alteration, or destruction. If you believe that your personal data has not been adequately protected or you suspect misuse, please contact me immediately at info@josesteer.com.

12. How to complain

If you have any concerns about my use of your personal information, you can make a complaint to me at info@josesteer.com. I will send you a written acknowledgement within 30 days, make every effort to resolve the matter within three months and inform you of the outcome. As required by the law, I will keep a record of your complaint for six years.

You can also complain to the ICO if you are unhappy with how I have used your data or if you are not happy with how I have attempted to resolve your complaint. Contact them at:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk